Cisco Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)


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Length: 5 day (40 hours)

 

This course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications. This course helps prepare you to take the exam: 350-801 Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) to earn Cisco Certified Specialist - Collaboration Core certification and satisfy the core requirement for both CCNP or CCIE Collaboration certifications.

This course is for students preparing to take the CCNP Collaboration certification, Network administrators, Network engineers, and Systems engineers.

Before taking this course, you should have the following knowledge and skills:
- Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
- Basics of digital interfaces, public switched telephone networks (PSTNs), and voice over IP (VoIP)
- Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

Start with the customer – find out what they want and give it to them.

Course objectives​Course outlines

Course objectives

After completing this course, students will be able to:

  • Describe the Cisco Collaboration solutions architecture. 
  • Compare the IP Phone signaling protocols of SIP, H323, MGCP and SCCP. 
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication. 
  • Implement Cisco Unified Communications Manager provisioning features. 
  • Describe the different codecs and how they are used to transform analogue voice into digital streams. 
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager. 
  • Implement PSTN access using MGCP gateways. 
  • Implement a Cisco gateway for PSTN access. 
  • Configure calling privileges in Cisco Unified Communications Manager. 
  • Implement toll fraud prevention. 
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster. 
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager. 
  • Describe Cisco Instant Messaging and Presence, the call flows and the protocols. 
  • Describe and configure endpoints and commonly required features. 
  • Configure and troubleshoot Cisco Unity Connection integration. 
  • Configure and troubleshoot Cisco Unity Connection call handlers. 
  • Describe how MRA is used to allow endpoints to work from outside the company. 
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic. 
  • Define QoS and its models. 
  • Implement classification and marking. 
  • Configure classification and marking options on Cisco Catalyst switches.

Course outlines

  • DESCRIBING THE CISCO COLLABORATION SOLUTIONS ARCHITECTURE
  • EXPLORING CALL SIGNALING OVER IP NETWORKS BULLET
  • INTEGRATING CISCO UNIFIED COMMUNICATIONS MANAGER LDAP
  • IMPLEMENTING CISCO UNIFIED COMMUNICATIONS MANAGER PROVISIONING FEATURES
  • EXPLORING CODECS
  • DESCRIBING DIAL PLANS AND ENDPOINT ADDRESSING
  • IMPLEMENTING MGCP GATEWAYS
  • IMPLEMENTING VOICE GATEWAYS
  • CONFIGURING CALLING PRIVILEGES IN CISCO UNIFIED COMMUNICATIONS MANAGER
  • IMPLEMENTING TOLL FRAUD PREVENTION
  • IMPLEMENTING GLOBALIZED CALL ROUTING
  • DESCRIBING CISCO INSTANT MESSAGING AND PRESENCE
  • ENABLING CISCO JABBER
  • CONFIGURING CISCO UNITY CONNECTION INTEGRATION
  • ANALYZING QUALITY ISSUES IN CONVERGED NETWORKS
  • DEFINING QOS AND QOS MODELS
  • IMPLEMENTING CLASSIFICATION AND MARKING
  • CONFIGURING CLASSIFICATION AND MARKING ON CISCO CATALYST SWITCHES

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